百春链

Please attribute to Tasman District Commander, Superintendent Mike Johnson
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Police is constantly striving to improve our service to the public.
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A new centralised telephony service for non-emergency calls is now active in Tasman District, as part of a rollout throughout all Police districts.
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This means calls to stations are now answered centrally by our staff at the Crime Reporting Line – as we aim to provide a more responsive service.
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Typical calls might be around seeking advice, wanting to inform us of an historic crime, or reporting a civil or neighbourly dispute.
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If a query cannot be resolved by the call taker, callers can be put through to a local staff member for their matter to be dealt with.
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For emergencies, people should still call 111.
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We are further investing in improving our service delivery to people who wish to speak to us about non-emergency matters.?
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The Kapiti Digital Services Centre is up and running, with call-takers already working and more in training. These call takers provide assistance to people who don’t require an emergency response.??
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Furthermore, a Single Non-Emergency Number, on track to be delivered next year, will give people a national number to get in contact with us about non-emergency matters.??
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We expect this to take some of the volume out of the 111 system and provide a better service to people who want to contact us but don’t need an emergency response.
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ENDS
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Issued by Police Media Centre.
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